KEY AREAS OF OUR EXPERTISE

 

DEVELOPMENT OF LEADERSHIP & COACHING SKILLS

 

The role of empowerment. Is there a difference between empowerment and abdication by managers?

Distinction between managing and leading. Today's manager needs to demonstrate competency in both areas as a starting point for being effective not just efficient

Developing your people. Has our most important asset become an afterthought in our strategy? Are we developing leaders at every level?

 
 
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TEAM-BUILDING & ORGANIZATIONAL CULTURE DEVELOPMENT

 

Developing trust. Are we willing to make the personal investment it takes to establish a foundation of trust in our organizations?

Alignment. Do we take the time to make sure we are all heading in the same direction or do we just assume we energized by a common vision?

Creating an environment of support & risk-taking. Are we willing to take the first step to get this positive, reinforcing spiral in motion by either risking or giving support to those who do?

 
 

PROCESS CONSULTATION

 

Cultural change. High performing teams need to be able to identify currently existing norms, determine which ones should be changed and which ones should be kept, and then develop a process to reinforce the development of the new culture.

Working on goals and a plan of action. Real teams share common goals and rewards as they find ways of harnessing the synergistic potential inherent in collective effort.

Facilitation skills. Key people in the organization must develop the ability to recognize and effectively deal with not just task-related issues but group & interpersonal process issues as well.

 
 
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COMMUNICATION SKILLS

 

Listening skills. Do we still function as though effective communication consists primarily of speaking? Is there an appreciation that we can change people by how we listen to them?

Communication for action.  Can we see the generative, creative aspect of language? Are we clear when it comes to making requests and promises?                  

Collaborative problem-solving & conflict resolution. Are we aware of the negative impact that poor skills in the above areas have on the quality of our initiatives, products and services?

Valuing differences. Do we tolerate differences or do we actually appreciate them as an important source of new ideas and approaches? Do I communicate to others as though they communicate and work the same way I do?

 
 

WHO